Privacy Policy

Last Updated: April 17, 2026

This Privacy Policy describes how CRYSTVEDA (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.google.com/search?q=crystveda.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using the Services, you agree to the collection and use of your information as described in this policy.

1. Personal Information We Collect

We collect personal information to provide a curated shopping experience for your healing journey. The types of information we collect include:

• Contact Information: Name, shipping address, billing address, phone number, and email address.

• Order Information: Items purchased, wrist size measurements provided, and transaction history.

• Payment Information: Credit card numbers or other payment methods (processed securely via Shopify and our payment gateways).

• Technical Data: IP address, device information, and browsing behavior on our site through cookies and similar technologies.

2. How We Use Your Personal Information

We use your information to fulfill the primary goal of providing high-quality energy jewelry and excellent customer service:

• Order Fulfillment: To process payments, arrange shipping, and provide you with order confirmations and invoices.

• Custom Fitting: To ensure your bracelet fits perfectly based on the wrist measurements or "fit preferences" (e.g., loose fit) you provide.

• Customer Support: To respond to your inquiries regarding our stones or your orders.

• Marketing (Opt-in): To send you updates about new crystal collections or spiritual insights, provided you have given us consent.

• Fraud Prevention: To screen orders for potential risk or fraud.

3. Sharing Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: .

• Logistics Partners: We share your address and contact details with U.S.-based shipping carriers (such as USPS/UPS) to deliver your bracelets.

• Compliance: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information.

4. Cookies

We use cookies to enhance your experience, remember your cart items, and understand how our visitors use the Site. You can control and manage cookies through your browser settings. Please note that removing or blocking cookies can negatively impact your user experience.

5. Your Rights (U.S. Residents)

Depending on your state of residence (e.g., California, Virginia, etc.), you may have the following rights regarding your data:

• Right to Know/Access: Request a copy of the personal data we hold about you.

• Right to Delete: Request that we delete your personal information.

• Right to Correct: Request that we update inaccurate information.

• Opt-Out: You may opt-out of targeted advertising or marketing emails at any time by clicking "Unsubscribe" in our emails.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

8. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

Email: info@https://www.google.com/search?q=crystveda.com

Address: CRYSTVEDA, No. 111 Tai Ping Road, Kowloon City, Hong Kong